What causes teams to crash and what can be done about it?
Here are the 3 most common reasons teams nosedive and some keys to avoiding a crash:
1. Poor Performance is Unchecked – Speak individually with the low performer first clearly with specifics. Focus on support and achieving goals. Assist them as needed. Escalate to the wider team if performance doesn’t improve.
2. Personality Clashes – Update team agreements regularly to establish acceptable behavior. Encourage individuals to take responsibility for their actions and review expectations regularly.
3. Lack of Collaboration – Begin by challenging team members to pick up new skills during handoffs. Then slowly extend this to pair programming sessions and tutorials held for the entire team covering specialty skills.